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Installation Error



  • 2006-12-14 11:33:49

    Installation Error

    During installation everything goes fine no errors.

    ATutor Version: 1.5.3 (build unknown - 2006-12-14 08:30:32)
    Operating System: Linux 2.4.32-grsec+f6b+gr217+nfs+a32+fuse23+tg+++opt+c8+gr2b-v6.194 #1 SMP Tue Jun 6 15:52:09 PDT 2006 i686
    Web Server: Apache/2.0.54 (Unix) PHP/4.4.2 mod_ssl/2.0.54 OpenSSL/0.9.7e mod_fastcgi/2.4.2 DAV/2 SVN/1.1.4
    PHP Version: 5.1.2
    MySQL Version: 5.0.18-standard-log

    When I finish installation and it asks to go to homepage it gives me this error.

    Warning: require(include/../themes/default/theme.cfg.php) [function.require]: failed to open stream: No such file or directory in /home/.orangeade/ihostu/ihostu.ca/include/vitals.inc.php on line 234

    Fatal error: require() [function.require]: Failed opening required 'include/../themes/default/theme.cfg.php' (include_path='.:/usr/local/php5/lib/php') in /home/.orangeade/ihostu/ihostu.ca/include/vitals.inc.php on line 234

    I checked both those files and they are both listed. Any direction for me to go?


  • 2006-12-16 14:33:16

    Re: Installation Error

    I'm guessing the path to your home directory has a symbolic link in it. If so you'll need to determine the real path and use it as the path to the content directory. You can edit that path in include/config.inc.php.

    To figure out what the real path is, create a file with the follow function in it, place it in the root directory of your ATutor installation, then open it in your browser


    [php]

    getcwd();

    [/php]

    It might also have something to do with the period in your home directory name.


  • 2007-12-17 11:15:09

    Re: Installation Error

    If you are asking for help, provide lots of detail so problems can be reproduced.

    Things to describe:
    operating system -
    version of ATutor -1.5.5
    versions of php -4.4.7
    version of mysq l -5.0.45
    webserver & version -
    copies of error messages -3
    changes to default settings -
    web browser being used -firefox
    and anything else relevant -

    I am getting the same error s above.
    installation is fine but when i go to login after the intial sep I get the error.
    I have been working with startlogic my hosting server.
    I have set up the installation
    put the themes folder in the include folder

    I uninstalled and reinstalled no change.
    Now I re uploaded the tar archive and I can't connect to server. I put in the correct address as used before still connect to server.

    Any help would be appreciated.

    Phil


  • 2007-12-17 15:33:01

    Re: Installation Error

    If you are asking for help, provide lots of detail so problems can be reproduced.

    Things to describe:
    operating system -
    version of ATutor -
    versions of php -
    version of mysq l -
    webserver & version -
    copies of error messages -
    changes to default settings -
    web browser being used -
    and anything else relevant -

    I have reinstalled and and put the themes folder in the include file. I have the same error.

    Phil


  • 2007-12-17 17:15:33

    Re: Installation Error

    Have you confirmed the path is the real one, as described above?

    Themes should stay where they were.

    What webserver is being used?

    [reply][b]In reply to:[/b]
    If you are asking for help, provide lots of detail so problems can be reproduced.

    Things to describe:
    operating system -
    version of ATutor -1.5.5
    versions of php -4.4.7
    version of mysq...
    [op]forums/view.php?fid=7;pid=9536;page=1#12272[/op][/reply]


  • 2007-12-17 17:22:43

    Re: Installation Error

    If you are asking for help, provide lots of detail so problems can be reproduced.

    Things to describe:
    operating system -Debian
    version of ATutor -
    versions of php -
    version of mysq l -5.0.45
    webserver & version -
    copies of error messages -
    changes to default settings -
    web browser being used -
    and anything else relevant -
    Server Information

    Configuration for members.startlogic.com
    CGI Active
    Document Root /home/users/web/b1705/sl.d2leo/public_html
    FrontPage Extensions No
    Logs http://members.startlogic.com/webControl/LogFiles.bml
    Platform
    Type Debian
    MySQL Version
    MySQL Version 5.0.45
    Perl Version
    Perl 5.8.8
    PHP Version
    PHP 4.4.7
    Path to SendMail
    Sendmail /usr/sbin/sendmail
    Path to Perl
    Perl Path /usr/bin/perl
    Path to PHP
    PHP Path /usr/local/bin/php

    Greg

    I changed the address in the include file
    saved it but when I went to login
    It gave the old address in the error.

    Phil


  • 2007-12-17 17:32:49

    Re: Installation Error

    I'll guess the webserver is apache, given the system is Debian.

    What is the result of running getcwd()?


  • 2007-12-19 16:23:28

    Re: Installation Error

    Greg,


    This is the true path:

    /home/users/web/b1705/sl.d2leo/public_html

    I put it in the include file but it still returns the symbolic address.

    Phil


  • 2007-12-20 12:43:43

    Re: Installation Error

    Generally public_html is a symbolic link, so I'm surprise to hear that is the true path. If you type "ls -al" in the sl.d2loe directory, what does it say by the public_html entry?

    I don't know how to help help you. There is something about the system that is not standard. You'll need to figure out what that might be with your service provider.