ATutor

Email Confirmation Question

• ahfund
  

  2006-05-15 08:12:13

  Email Confirmation Question

  If you are asking for help, provide lots of detail so problems can be reproduced.
  
  Things to describe:
  operating system - Unix
  version of ATutor - 1.5.2
  versions of php - 4.3.9
  version of mysql - 4.0.25
  webserver & version - Unknown
  copies of error messages - No error
  changes to default settings - None
  web browser being used - Internet Explorer
  and anything else relevant -
  
  The e-mail confirmation is not working on my system. I get e-mail reminders of my password but if I subscribe I do not get an e-mail requesting confirmation.
  
  I had tried to upgrade my previous version but did a full new install and directed the wizard to my existing tables and courses.
  
  At this point I am willing to live with e-mail confirmation turned off.
  
  I only have two users I care to keep my admin user and a test student user.
  
  If I manually deleted these records and reentered them how do I:
  
  1. Set the admin user with the highest level of authority?
  
  2. Create a new user and verify their e-mail address manually in the MySQL table for users?
  
  Thanks,
  
  Mark

• greg
  

  2006-05-15 08:59:17

  Re: E-mail Confirmation Question

  You have to turn on email confirmation in the admin System Preferences. I have confirmed in our local test systems that all email functions are working properly. They all use the same mail function, so its a mystery why only confirmation does not work. I can only guess that it has not been turned on.
  
  If you are going to install a fresh version of ATutor, you should start with a fresh database. Writing over an existing db will likely create problems.
  
  1. Create a new admin in the admin table. Set "privileges" to 1.
  
  2. Set "status" to 2 in the members table.