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atutor crash



  • 2005-05-29 10:14:40

    atutor crash

    Hi,
    Since I installed atutor, i am having the same problem
    The application crash and I cannot continue until I close the browser and open it again.
    I tried to reproduce the problem, but it is totally random.
    What hapens is that sometimes when I click in some place that needs to load a new page, the application never responds. Also not to the sing -out or any kind of navigation.
    I do not receive any respone from the system. For having again the application I need to close the browser ( mozilla, or microsoft explorer), and when I oppened again is start working.
    I detecte that if I clear the Atutor cookie, I can sign in again from the same browser session.
    Configuration:
    I am sendig as an attachment de phpinfo
    The Mysql version:MySQL 4.0.13
    Atutor version: 1.4 over linux and apache
    The servers is configured as secure server
    Do you have any ideas?
    Thank you very much
    Jose Broide


  • 2005-05-29 10:19:39

    Something else, I forgot

    I am sendig the err_log of the apache in docroot.


  • 2005-05-29 10:52:53

    Turn register_globals off

    Try turning register_globals off in php.ini, and restarting Apache. If register_global has to stay on for other application you can create a local .htaccess file in the root directory of ATutor with the following line in it.

    php_flag register_globals off


  • 2005-05-29 11:42:05

    Where do I have to put the file

    the structure I have is
    docroot/capacitacion/Atutor


  • 2005-05-29 11:54:40

    in the ATutor root

    docroot/capacitacion/Atutor/.htaccess


  • 2005-05-29 12:00:15

    Thanks greg

    Thanks


  • 2005-05-30 09:31:08

    Still crashes,

    Hi greg.
    I have made the changes you told me ( attached you will find the phpinfo), but still crashes
    I am not sure, but often it crashes when I click in the Tool Icon, (http://shiftit.com.ar/capacitacion/ATutor/tools/index.php?g=15)
    But not only and not always.
    do you have any ideas?
    Do you need any other info?
    If you tell me where to put a tracer ( like copying to a file any data) i can do it.
    Thank you again
    Jose Broide


  • 2005-05-30 09:33:07

    Still crashes,

    Hi greg.
    I have made the changes you told me ( attached you will find the phpinfo), but still crashes
    I am not sure, but often it crashes when I click in the Tool Icon, (http://shiftit.com.ar/capacitacion/ATutor/tools/index.php?g=15)
    But not only and not always.
    do you have any ideas?
    Do you need any other info?
    If you tell me where to put a tracer ( like copying to a file any data) i can do it.
    Thank you again
    Jose Broide


  • 2005-05-30 10:02:39

    More info

    Hi greg
    I detected that when I navigate, edit or create contents, the system dosent crash.
    As soon as I try to get into a different section it USUALLY crashes inmidiatly

    Main Menu: My course, preferences etc
    User Menu: Home tools ,resources etc.
    Global Menu: ONLY glossary, site map. ( anything related to content navigation is ok)
    Thank you
    JOSE


  • 2005-05-30 16:42:59

    Let us see

    Send us a link to your installation.


  • 2005-05-31 11:42:11

    Data

    www.shiftit.com.ar/capacitacion/ATutor
    Please tell me where I have to send the user
    Thanks


  • 2005-05-31 11:42:29

    Data

    www.shiftit.com.ar/capacitacion/ATutor
    Please tell me where I have to send the user
    Thanks


  • 2005-05-31 12:14:26

    Contact Us form

    Use the Contact Us form linked from the About page on atutor.ca


  • 2005-05-31 13:28:48

    Can not reproduce

    I tried with different operating systems using serveral browsers but could not reproduce the crash. It is unlikely this is an ATutor problem. It is probably a browser of OS problem. If that is the case there is not much more we can do to help.

    Have you tried emptying the cookies from your browser? Have you tried reinstalling or upgrading your browser? Have you tried on a different system? Are your student also experiencing the problem?


  • 2005-06-04 11:24:02

    It looks now it is working oK

    IHi greg,
    After changing the ip address of my machine ,( i have used a new one), and setting php bglobals off, it looks it si working ok.
    I have a hub with DHCP off, so It machine has its own fixed IP.
    I really do not know which is the relation;:
    But may be you can get a conclussion:
    Thanks for all
    JOSE


  • 2005-06-07 16:13:35

    Tiger producing Error?

    If you are asking for help, provide lots of detail so problems can be reproduced.

    Things to describe:
    operating system - OS 10.4.1
    version of ATutor -1.4.3
    versions of php -4.3.1
    version of mysq l -not sure
    webserver & version -apache 1.3.33(Darwin)
    error messages -

    An error occurred. Output sent before it should have. Please correct the above error(s).


    Headers already sent. Cannot initialise session.

    Web browser being used - safari

    This error appeared the other morning and all of the existing installed versions of atutor are producing this error. It appears right at login-in e.g.
    http://www.socrateslearning.com/sciq/centius/login.php

    It was working for a few days on Tiger (the new mac os) and then seemed to stop suddenly. Here is the sequence of events.

    1. Install Tiger and atutor instances don't work after getting webserver going.
    2. Find databases and reconnect and everything is fine (not sure where they were being hidden)
    3. Try to start streaming server and accidently caused a port 80 conflict whereby webserver not working. Eliminate conflict, reconfigure webserver and restart; webserver works, but now error is generated when trying to access index.php in aTutor.

    It is probably something to do with the set up of the server and not aTutor. Any thoughts?

    Trevor


  • 2005-06-07 16:58:06

    White spaces

    This is usually what happens when a whitespace is introduced into a file, usually the include/vitals.inc.php file. Make sure there are no whitespaces following the closing php tag in the file, or any other files your opened and saved in an editor. Make sure your editor is using Unix "end of lines" instead of windows EOLs

    And/or enable output buffering, or zlib output compression in php.ini then restart Apache.