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Getting a blank page during install



  • 2005-03-21 14:24:54

    Getting a blank page during install

    I got to the screen prompting me to enter the mysql information. After entering the proper info, I click next and get a blank screen. I can run the install again from the beginnning but I keep getting the same result.

    Things to describe:
    operating system - Debian GNU/Linux
    version of ATutor - 1.4.3
    versions of php - 4.3.4
    version of mysq l - 4.0.23_Debian-7
    webserver & version -
    copies of error messages - None
    changes to default settings -
    web browser being used - both IE and Mozilla
    and anything else relevant -


  • 2005-03-21 17:23:08

    Try again

    Try installing a fresh copy.

    Send us a URL to your installation so we can a have alook.


  • 2005-03-22 10:38:09

    Response

    I just reinstalled a fresh copy but I am getting the same result.

    http://eduportal.goldeye.info/ATutor/install/not_installed.php


  • 2005-03-22 13:58:47

    Worked for me

    It installed for me without any trouble.
    http://eduportal.goldeye.info/ATutor/

    I've created a couple default accounts, which you'll probably want to change.

    admin:admin
    instructor:instructor

    You should now change your db access info. Posting it to a public forum is risky. Others will likely be monitoring, and even though I've delete that info from your message, subscribers would have received it by email. In the future send this type of info through the Contact Us form.

    PS. Are you able to get rid of that advertising bar?


  • 2005-03-30 12:59:57

    Another Solution

    I am running Apache 2, PHP 43.34, and MySQL 4.0.18 (?) and I had the same problem and found another solution to the problem. I've had Apache running for a while on my server. I installed PHP and MySQL and knew that both PHP and MySQL were working fine.

    My problem was the entire install worked completely fine, but at the end when I was directed to login I only received the DocType, head, body, /body, and /head tags in the HTML document. Everything else was blank. After two days, I figured out the problem.

    PHP 4 does not automatically install the php4_session module which seems to be required to make ATutor work correctly.

    I did one other thing that may or may not have anything to do with getting ATutor to work. I added AcceptPathInfo On to my httpd.conf file.

    I know ATutor isn't supposed to work on Apache 2, but I don't have a production server and just wanted to try it out. --Al