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Cannot Download Report


  • 2017-01-09 13:40:42

    Cannot Download Report

    Greetings,
    I'm trying to print a report to PDF as well as HTML but it goes nowhere. I receive a blank HTML page. Please help!

    I'm using IE and Chrome.


    Thanks

  • 2017-01-09 13:43:07

    Re: Cannot Download Report

    If you are asking for help, provide lots of detail so problems can be reproduced.

    Things to describe:
    Operating system ATutor is installed on -
    ATutor version -
    Patch #s applied -
    ATutor theme name -
    PHP version -
    MySQL version -
    Webserver & version -
    Copies of error messages -
    Changes to default settings -
    Web browser being used -
    ...and anything else relevant -

  • 2017-01-09 14:01:36

    Re: Cannot Download Report

    If you are asking for help, provide lots of detail so problems can be reproduced.

    Things to describe:
    Operating system ATutor is installed on - Windows 10
    ATutor version - AChecker 1.3
    Patch #s applied - 0
    ATutor theme name -
    PHP version -
    MySQL version -
    Webserver & version -
    Copies of error messages - receive blank PDF file
    Changes to default settings -
    Web browser being used - Chrome and IE latest versions
    ...and anything else relevant -

  • 2017-01-09 14:57:15

    Re: Cannot Download Report

    Thanks for the report. This is a known issue: http://www.atutor.ca/atutor/mantis/view.php?id=5726

    You probably wanna watch this issue on its status. Sorry about the inconvenience caused.