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You must login to use this section



  • 2016-03-29 13:40:43

    You must login to use this section

    If you are asking for help, provide lots of detail so problems can be reproduced.

    Things to describe: Operating system ATutor is installed on - 2008R2
    ATutor version -2.2.1
    Patch #s applied -n/a
    ATutor theme name -Default
    PHP version -5.3.9
    MySQL version -5.6.26
    Webserver & version -IIS7
    Copies of error messages -No error message
    Changes to default settings - tried a couple themes, reverted to default
    Web browser being used - f/F latest/ IE 10


    So, today, out of nowhere...
    I added a course and now when I'm sitting on the HOME page, I see nothing except:
    "You must login to use this section."
    and access to my PUBLIC courses is now shut off.
    The only thing that seems to clear this up is a cache dump of the browser.
    This happens in Windows/firefox(latest),IE 10
    and
    Linux Mint/firefox

    There seems to be some random issue happening where I'm all of a sudden forced to login...
    Public access to the courses just...goes away!?

    I made NO system changes since working before today...

    ugh...
    Help!

    Thanks,
    Rich
    :(


  • 2016-03-29 14:04:40

    Re: You must login to use this section.

    Are you self-hosted or using a service provider?

    Is there an opportunity to use Apache instead of IIS? IIS has always been a bit "flaky" with PHP.

    Are you able to upgrade PHP to a more current version of 5.5*,

    Strange that those would just start happening. It sounds a lot like a cookie or session issue.

    Have a look though the PHP error logs and see if there are any clues there.


  • 2016-03-29 15:19:43

    Re: You must login to use this section.

    looking...


  • 2016-03-30 08:50:01

    Re: You must login to use this section.

    Hi Greg,
    to answer your questions:
    **Are you self-hosted or using a service provider? SELF HOSTED
    **Is there an opportunity to use Apache instead of IIS? YES
    IIS has always been a bit "flaky" with PHP.

    **Are you able to upgrade PHP to a more current version of 5.5? TRIED and FAILED MISRERABLY...(PHP apps all bombed when I tried to upgrade...reverted back to 5.3.x)

    But now I get an error when I try & just modify any course.
    I'm bailing on aTutor on Windows, which really sux..I had high hopes.
    I may try it on Linux...

    Thanks,
    rich