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cannot login to atutor or acontent

  • 2014-08-22 09:00:17

    cannot login to atutor or acontent

    I have installed atutor and acontent, and at first everything worked fine.
    created admin and instructors logins.

    Now I cannot login anymore, not as admin, and not as other user. error: username/password combination not known.

    This happens with ATutor as well as with AContent.
    Both are installed on the same server.

    I do not have a custom theme installed. Same problem occurs both with firefox and IE.

    please help! Thank you very much!

    some server information that might be relevant:

    Apache 2.4.7 Draait
    DirectAdmin 1.45.4 Draait
    Exim 4.76 Draait
    MySQL 5.5.31 Draait
    Named 9.8.2rc1 Draait
    sshd Draait
    dovecot 2.2.12 Draait
    pure-ftpd 1.0.36 Draait
    Php 5.4.24 Genstalleerd

    Thanks in advance,
    kind regards,

  • 2014-08-22 09:13:35

    Re: cannot login to atutor or acontent

    This could be an issue at the server level, like a php version update, or something similar. You might contact your provider to see if anything associated with your account has changed recently. Sometime when a host upgrades hardware, they move sites and break permissions on file that need to be writable.

    You might also try a different browser, or try emptying your browser's cache and any ATutor related cookies.

  • 2014-08-23 10:36:03

    Re: cannot login to atutor or acontent

    Hi Greg,

    thank you for your swift reply.

    I don't think it's browser related: I emptied the browser cache, including cookies and tried 2 browsers (firefox and IE) with the same results.

    I 'll contact my provider, to see if there were any changes on the server.

    I just recently installed Atutor and Acontent, so it would not be too much trouble to install everything again. But I would like to know what happened.
    I'll let you know if I know anything.

    Also: I didn't dug too deeply yet into the programs, but from what I've seen sofar, both ATutor and AContent look excellent!
    kind regards,

  • 2014-08-23 10:48:34

    Re: cannot login to atutor or acontent


    problem was: I was over my disk usage limit on the server.

    Everything works again!