2014-01-16 12:15:51
Cant find user email address
When trying to change the password for a user using the "Forgot Your Password" tab, I get the error "No account found with that email address." The email address is correct and we tested several other accounts and they all work. I thought at first that it might be underscores in the email address, but we found another one with an underscore, and it works fine.
Things to describe:
Operating system ATutor is installed on - RHEL 6
ATutor version - 2.0.
Patch #s applied - 1-6
ATutor theme name -
PHP version - 5.1
MySQL version -
Webserver & version -
Copies of error messages -
Changes to default settings -
Web browser being used -
...and anything else relevant -