ATutor

Learning Management Tools


  1. Home



Pages:1 2 3 4 5 6 7 8 9 10 11 12 13 14 15


can log in on localhost but not remotely



  • 2012-05-03 14:09:59

    can log in on localhost but not remotely

    Operating system ATutor is installed on - Darwin 10.8.0
    ATutor version - 2.0.3
    Patch #s applied -
    ATutor theme name - ATutor
    ATutor mobile theme name - Mobile
    PHP version - 5.3.8
    MySQL version - 5.0.92
    Webserver & version - Apache 2.2
    Changes to default settings - None
    Copies of error messages - The following errors occurred: "Invalid login/password combination"

    When I try to log in locally (via a web browser on the server that ATutor is installed on), I can log in with username and password successfully. However, when I try to log in from a remote computer, it does not allow me to log in. From the remote computer, I can still access the site, create a user account (which successfully inserts into the db), modify password, etc.

    Do you have any idea what this problem could be? Have you ever run into a similar issue?


  • 2012-05-04 09:01:04

    Re: can log in on localhost but not remotely

    You will not be able to login from two different locations at the same time.

    I'm not aware of an problems logging in to a remote ATutor.


  • 2012-05-07 12:58:48

    Re: can log in on localhost but not remotely

    If you are asking for help, provide lots of detail so problems can be reproduced.

    Things to describe:
    Operating system ATutor is installed on -
    ATutor version -
    Patch #s applied -
    ATutor theme name -
    PHP version -
    MySQL version -
    Webserver & version -
    Copies of error messages -
    Changes to default settings -
    Web browser being used -
    ...and anything else relevant -


  • 2012-05-07 12:59:39

    Re: can log in on localhost but not remotely

    i'm not trying to log in to 2 machines at the same time, i was saying on the local machine it is possible but on the remote machine it was not.


  • 2012-05-07 13:09:42

    Re: can log in on localhost but not remotely

    Are you able to login to our demo site?

    http://www.atutor.ca/atutor/demo.php


  • 2012-05-07 13:13:24

    Re: can log in on localhost but not remotely

    yes i can log in to both the admin and the instructor sites.

    if this helps, what is odd is that i can remotely create new user registrations and it stores the information on the database table. but then i can't log in with them remotely. i can only login on any account when i'm using the server which holds the install of atutor.


  • 2012-05-07 13:22:24

    Re: can log in on localhost but not remotely

    Looking in the db members table, do the passwords appear as SHA1 40 character strings. And if you reset a password manually in the db and save in SHA1 format, does that help?

    Also try deleting all ATutor related cookies, then try to login?

    If you try to login from some other remote system, does that make a difference?

    I this point I'm guessing. I've not seen this problem before, so it may be something specific to your installation, or browser, or the OS the browser is running on.


  • 2014-06-06 14:29:51

    Re: can log in on localhost but not remotely

    I am in the same boat as the above user. I have removed all cookies from the computers that are trying to connect to my Atutor. I have checked the Database and the users are there as well as the encryption. Any remote access of the system over the web creates the same error. I can only log in on the localhost machine.
    Thanks for your help

    Things to describe:
    Operating system ATutor is installed on -
    Windows Server 2008R2
    ATutor version -2.1.1
    Patch #s applied - all 7
    ATutor theme name -
    PHP version -5.5.11
    MySQL version -5.1
    Webserver & version -IIS7
    Copies of error messages -The following errors occurred:
    Invalid login/password combination.
    Changes to default settings -
    Web browser being used -Both tried on IE11 and Chrome 35.0.19
    ...and anything else relevant -


  • 2014-07-06 12:12:22

    Re: can log in on localhost but not remotely

    Firewall related perhaps. I've been unable to reproduce the problem myself.

    IIS7 could be the issue, perhaps a setting. Though I've hading running fine on IIS7, others have reported issues. If you have an oppotunity, trying running with he Apache eb server.

    Also ATutor is untested with PHP5.5. Reverting to 5.4 may help.