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error on pageaccess is denied atutorjs



  • 2010-12-28 22:21:38

    error on pageaccess is denied atutorjs

    I just set up a fresh installation of Atutor and I am having an issue where the status bar of IE says "error on page" where atutor.js cannot run. (more details below in the form...)

    Besides the error message, some of the functions in Atutor are not working properly.
    For example, I log in as an instructor.
    I go to "Create Course List"
    I type in the student's first name, last name, and email address.
    I click add to course list
    It says OK and the student's information is listed.
    However, the student is not really added to the course.


    Things to describe:
    Operating system ATutor is installed on - Windows Server 2003 R2
    ATutor version -2.02
    Patch #s applied -
    ATutor theme name -ATutor
    PHP version -5.2.14
    MySQL version -5.5.8
    Webserver & version -IIS 6.0
    Copies of error messages -Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; CMDTDF; InfoPath.2)
    Timestamp: Tue, 28 Dec 2010 22:15:38 UTC


    Message: Access is denied.

    Line: 566
    Char: 25
    Code: 0
    URI: http://davinci.____.net/atutor/jscripts/ATutor.js


    Changes to default settings -none
    Web browser being used -IE 8
    ...and anything else relevant -


  • 2011-01-02 15:41:27

    Re: error on page--access is denied atutor.js

    Could be an IIS thing. Though there have been some reports of ATutor working with IIS, we can't provide support. We recommend using Apache as your webserver.


  • 2011-01-03 16:10:01

    Re: error on page--access is denied atutor.js

    It was a permissions issue on the .js file. It is resolved now, thanks.


  • 2011-01-08 10:40:37

    Re: taylormcc: Pls reply - error on page--access is denied atutor.js

    I have the same problem as this. Pls advise. What is the permission issue?


  • 2011-01-10 14:30:42

    Re: taylormcc: Pls reply - error on page--access is denied atutor.js

    Hi Colorado,
    I usually document every change I make but in this situation I made a couple of changes together so I am not sure exactly what I did. It was something either in IIS manager or in Windows explorer that I changed that made the error go away.

    The way things are set now--

    In windows explorer, the folders have read & execute, read, and list folder contents permissions for the local users and full control for system and administrators.

    In IIS if I right click the folders->properties->directory security->Authentication and access control, Authentication Methods the Enable Anonymous Users is checked but everything under Authenticated Access is unchecked.

    good luck

    [reply][b]In reply to:[/b]
    I have the same problem as this. Pls advise. What is the permission issue?
    [op]forums/view.php?fid=7&pid=21497&page=1#21584[/op][/reply]


  • 2011-01-11 14:18:58

    Re: taylormcc: Pls reply - error on page--access is denied atutor.js

    I was initially getting this error 100% of the time.

    Upon further testing, I occasionally still get this error and I am not certain that it really was a permissions issue. (I cannot intentionally recreate the error)

    If you look at the line and column that is referenced in the error (on my site and on yours) It seems to have to do with Internet Explorer thinking that the window.opener is trying to access a page across domains

    http://www.webmasterworld.com/forum91/3056.htm this page seems to be relevant because they are talking about the issue with an external .js file which is what atutor seems to do
    http://www.dannyg.com/ref/jsminifaq.html#q15


  • 2011-01-11 16:20:43

    Re: taylormcc: Pls reply - error on page--access is denied atutor.js

    Hi taylormcc, your finding with "the window.opener is trying to access a page across domains" shed me a light. I would be able to reproduce the same problem.

    The reason might be that you got to ATutor login page by being re-directed from another page at another domain, for example, by clicking on a link at another page which opens up a pop up of ATutor login page. In this case, window.opener is considered to be that "another page" which is from another domain and "permission denied" issue occurs.

    The solution is simple: access ATutor login or index pages directly. We'll also look further to see if there's a fix from script side.


  • 2011-01-11 17:58:24

    Re: taylormcc: Pls reply - error on page--access is denied atutor.js

    Hi Cindy, that was the intermittent issue that I was having.
    My site is only on my intranet. I had a redirect page that had a link to http://myserver/atutor . When I tried to access http://myserver.mydomain.net, it would give the error. However if I just tried to go to http://myserver then it would not.

    Instead of having the redirect page, I set the server to do the the redirect.

    I was able to recreate the problem with Colorado's site as well. When I clicked on his link, it gave the error message, but when I pasted the url into my address bar it did not happen.


  • 2011-01-24 16:31:29

    Re: taylormcc: Pls reply - error on page--access is denied atutor.js

    Hi, I got this error today on your demo course server
    Please see the attached file
    I typed in www.atutor.ca into my browser
    clicked on atutor
    clicked on demo server
    logged in and navigated to the course I created


  • 2011-01-24 16:50:59

    Re: taylormcc: Pls reply - error on page--access is denied atutor.js

    works okay for me. try a different browser.