ATutor

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I need help


  • 2010-06-26 11:42:45

    I need help

    I changed the hosting server. Before doing that I downloaded the files on my computer. I saw some index.html files amonst the files. So after deleting all index.html files I uploaded the content directory with a new packet of atutor 1.6.3 version. And I uploaded sql files to the new mysql server. Then I installed the system again. Everthing went normal. I entered to the site with the user name. Even I had no problem joining my website. When I tried to download a pdf file form a course in my website, downloading went ok but when I wanted to see the file context with acrobat pdf reader it gave a bad file error. I have uploaded hundreds of pdf files to support my students. It will take to upload them too much time. What can I do to save all my works?

    A sample url which has the files with problems I told you.
    http://www.hidirerdogan.com/file_storage/index.php?ot=1&oid=31&folder=22

    If you are asking for help, provide lots of detail so problems can be reproduced.

    Things to describe:
    Operating system ATutor is installed on - Linux
    ATutor version - 1.6.3
    Patch #s applied -
    ATutor theme name - Default
    PHP version -
    MySQL version -
    Webserver & version -
    Copies of error messages -
    Changes to default settings -
    Web browser being used -
    ...and anything else relevant -

  • 2010-06-28 10:43:45

    Re: I need help

    This is unlikely to have anything to do with ATutor. More likely an issue with the connection to the Internet, a server configuration issue, or a problem with the transfer. Try a different browser first. Then try copying over the content directory from the old installation again.

    If that makes no difference, I'd suggest you ask your service provider to look into the problem.