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Password disappears during login



  • 2010-03-20 01:56:38

    Password disappears during login

    Host: Network Solutions / shared server
    ATutor Version: 1.6.4 (build r9047 - 2009-12-17 11:41:43)
    Operating System: Linux 2.6.22.10-NETSOL #1 SMP Mon Jul 14 16:26:14 EDT 2008 i686
    Web Server: Apache/2.2.8 (Unix) FrontPage/5.0.2.2635
    PHP Version: 5.2.6
    MySQL Version: 5.0.75

    I have done three clean installs. The install goes flawlessly; then when I attempt to login, just as I click the login button, the password disappears and I get an Invalid username or password message, which then counts me out after three attempts. It is very clear that the password is being stripped upon clicking the login button. I have never seen this before with any login anywhere on the web.

    This happens with both admin and personal user login attempts using Firefox, Chrome, IE, and Opera.

    I have numerous Wordpress and one Moodle installation which login with no problems.

    Any ideas?


  • 2010-03-20 10:06:41

    Re: Password disappears during login

    The password disappearing is normal. It gets encrypted before sending it to the server.

    This problem generally occurs when working with a custom theme or an older one that hasn't had the encryption scripts added to the login template.


    There's some discussion here that may help.
    http://www.atutor.ca/view/7/14863/1.html

    Or, use the search to look for "login encryption"

    Also, if you've installed ATutor by uploading file-by-file, rather than uploading the bundle and unzipping it on the server, that might also contribute to the problem.


  • 2010-03-21 13:17:06

    Re: Password disappears during login

    The solution!

    FYI: In case anyone else has this problem in the future; apparently ATutor uses "third party cookies" in the login process. When I changed my settings to allow third party cookies I was able to successfully login.

    Thanks for your help, it was a supposition posed in the thread you pointed to that led me to try this.


  • 2010-03-21 13:36:20

    Re: Password disappears during login

    I guess I wrote too soon. After successfully logging in, as soon as I tried to navigate anywhere, I was logged out, and could not log back in again.

    I do not like to give up easily and have tried many fixes to no avail. I am sure that you have a fine application here and I will eventually check back in to look for suggestions, but for now I am going on to something else.

    Thanks again for your help.


  • 2010-03-21 14:09:24

    Re: Password disappears during login

    did you clear your browser's cookies and try again?