2003-07-04 12:58:12
I have a proble with email notification, The admin email was changed in config.inc.php file. But when I have a request to email (password lost), the next message is received:
Warning: mail(): SMTP server response: 550 unknown user < > in c:\Apache\htdocs\atutor\include\lib\atutor_mail.inc.php on line 28
Do I need to define the email account in other place?
2003-07-04 14:29:09
make these changes:
line 25: if ($_POST['form_password_reminder'])
line 27: $sql = "SELECT login, password, email FROM members WHERE email='$_POST[form_email]'";
.joel
2003-07-04 14:40:03
Just a Question, where I have to make the changes? In atutor_mail.inc.php file?
thanks
2003-07-04 16:04:40
sorry, those changes should be made in the password_reminder.php file.
.joel
2003-07-07 14:45:59
I made corrections, but I get the same error
Warning: mail(): SMTP server response: 550 unknown user < > in c:\Apache\htdocs\atutor\include\lib\atutor_mail.inc.php on line 27
2003-07-07 14:54:21
are you sure the account you're trying to get the password for has an email address in the database?
you could look in the database if you really need the password.
i can't seem to duplicate the problem you're having, so you may have to wait for version 1.2 and see if that fixes the problem.. or some how give us access to your server to check things out.
have you tried using the mail() function before to see if it works?
.joel
[reply][b]In reply to:[/b]
I made corrections, but I get the same error
Warning: mail(): SMTP server response: 550 unknown user < > in c:\Apache\htdocs\atutor\include\lib\atutor_mail.inc.php on line 27
[op]forums/view.php?fid=7;pid=198;page=1#204[/op][/reply]
2003-07-08 13:58:31
I have been checking the error message, And one solution was found. I am not good in php programming, so I would like to summit the solution that I Have found to verify if its correct.
In atutor_mail.inc.php line 27 say:
mail($email, stripslashes($subject), stripslashes($body), 'From: '.$from."\nReply-To:".$from."\nBcc: $bcc\nX-Mailer: PHP");
The four parameter is a string that include label (FROM) I just changed the parameter with $from and it worked
mail($email, stripslashes($subject), stripslashes($body), $from);
Please let me know if it is correct. Anyway I will install Atutor 1.2, but I need to know what was the problem
Thanks for your support
[reply][b]In reply to:[/b]
you could look in the database if you really need the password.
i can't seem to duplicate the problem you're having, so you may have to wait for version 1.2 and see if that fixes the problem.. o...
[op]forums/view.php?fid=7;pid=198;page=1#205[/op][/reply]
2003-07-08 14:33:36
That will work but there won't be an accurate return/from email address. It will default to the webserver users email address (which usually does not exists). Let us know if the problem you were experiencing has been corrected in V1.2.
2003-07-11 12:53:16
I have tested the problem in Atutor 1.2 and it is still appering. I will ask to systems department if somebody can check my server and the problem, and I will comment it later.
2003-10-11 09:32:29
I keep getting an error
Warning: mail(): SMTP server response: 553 5.1.3 bad address syntax: in D:\Programmi\atutor\atutor\include\lib\atutor_mail.inc.php on line 29
when I try to send an email to an instructor.
We are testing Atutor on a Windows NT operating system, IIS, php and mysql successful installed.
Besides, the system states that the message has been successfully sent.
Any suggestion is welcome:\
2003-10-11 13:49:56
Try replacing the single quotes around 'From' with double quotes "From" on line 29 of include/lib/atutor_mail.inc.php, or remove 'From' and the following period.
Not sure if this will work, but it's the only thing I can see that might cause a parse error.
Do you know that your system's mail server is working otherwise?
2003-10-14 03:36:20
absolutely the mail system's (you mean atutor or the SMTP server we use for outgoing mail?) is working.
Actually I can receive the messages, but I, and the people who are testing the software, keep getting the error message as well, sending a message through atutor.
2003-11-18 04:36:59
when I try to send a mail via the instructor contact form
http://internet4.med.unifi.it:8080/atutor/help/contact_admin.php
I get an error message
[ Warning: mail(): SMTP server response: 554 5.5.0 No recipients have been specified. in D:\Programmi\atutor\atutor\include\lib\atutor_mail.inc.php on line 29 ] and the message is not delivered since I cannot find it wether in the atutor inbox or in my personal mailbox.
How can I fix that ?
2003-11-18 05:38:34
I tried to eliminate all the white spaces, and also to replace the quote with double quote and to delete the whole line as greg suggested but I keep getting the error (554 5.5.0 No recipients have been specified.).
any suggestion is welcome
2003-11-18 09:21:33
Upgrade to ATutor 1.3 and see of the problem persists. 1.3 has better Windows support.
We are still unable to reproduce this problem on any of our servers so I suspect it is a server setting that's the problem.
Messages sent from the contact form do not end up in your inbox.
2003-11-19 15:00:26
as I wrote I get the email error when I tried to send the message at the URL specified
internet4.med.unifi.it:8080/atutor/help/contact_admin.php
besides I get the same error message specified and the feeedback is 'your message has been sent' but no message is received
if I try to send a message at
http://internet4.med.unifi.it:8080/atutor/users/course_email.php?course=8
it is succsefully sent, I don't get any error message
looks like it is a specific problem with the contact_Admin form
2003-11-19 15:39:59
The admin contact seems to be working fine on our installations.
Have you defined a valid admin email address in config.inc.php?
2003-11-20 13:54:17
but the problem is that when I try to edit and save the file I get an 'access denied' message, so I cannot make any change with the note pad.
I am admin so I have full acces to the system, I already edited files with no problem, so far.
any suggestion is welcome
2003-11-20 15:28:28
If you can't save the config file, how did you set the values when you installed ATutor?
This sounds like a server problem rather than an ATutor problem.
2003-11-22 13:42:59
it was a server problem since I did not access to the server as myself;as I accessed as myselfI could edit the fileand now it works perfectly
shall I always set manually the administrator email in a new installation ?
thanks