ATutor

problem with downloading files from file storage and file manager

• amlim25
  

  2009-12-30 16:01:11

  problem with downloading files from file storage and file manager

  ATutor Version:1.6.3.
  PHP Version:5.2.4-2ubuntu5.7
  MySQL Version:5.0.51a-3ubuntu5.4-log
  OS:Linux 2.6.24-25-xen
  
  Please help me, I have a serious problem that avoid me using Atutor with teachers and students! I pass last night on it without result.
  
  I upload files (word document, pps document, images) into file storage and also into the course by using file manager when I authoring content pages.
  When I try to retrieve the content, the operation fails because the files are empties! I look into the directory "content" of Atutor (with a client FTP): there are the files and they are full! I also look for authorization, they seem ok, I set it (by client ftp) via chmod.
  What can I do? I hope in your help, thank you very much, ciao
  
  Anna

• greg
  

  2009-12-30 16:30:48

  Re: problem with downloading files from file storage and file manager

  Mention this to your Internet provider, if this is something that started recently. It may be related to a recent PHP upgrade, or other changes to the server.
  
  To confirm, permission on the content/file_storage/ directory, and its sub directories, should be set to rwxr-xr-x (755) and owned by nobody:nobody (assuming that's your webserver user). Files themselves rw-r-r (644).
  
  This should all be setup automatic when the content directory gets created during installation. Something else may be going on if you have to reset permissions.