ATutor

cant install as safemode is on whens its not

• benpilarski
  

  2009-12-17 03:49:50

  cant install as safemode is on whens its not

  If you are asking for help, provide lots of detail so problems can be reproduced.
  Bascially i can't install atutor as it says
  "safe_mode = Off" Detected as On
  When its acutally not, you can verify by visiting
  http://learn.invisionuni.com/phpinfo.php
  
  I have contacted my host and they have done all they can and have verfifed that its off. So not sure what to do.
  
  Things to describe:
  Operating system ATutor is installed on - linux
  ATutor version - 1.6.3
  Patch #s applied - n/a
  ATutor theme name - n/a
  PHP version - 5.2.10
  MySQL version - 5.0.83
  Webserver & version - plesk 9.2.3

• greg
  

  2009-12-17 10:20:20

  Re: can't install as

  This is not something we've ever seen happen before. I don't now where to point you. Here's the code that checks for safemode. It may be a issue with the particular version of PHP being used.
  
  [php]
  
  <td><kbd>safe_mode = Off</kbd></td>
  <td><?php if (ini_get('safe_mode')) {
  echo 'On</td><td align="center">';
  echo $bad;
  $no_good = TRUE;
  } else {
  echo 'Off</td><td align="center">';
  echo $good;
  } ?></td>
  
  [/php]

• harris
  

  2009-12-18 10:10:45

  Re: can't install as

  Can you attach a screenshot on the error? Thanks.

• benpilarski
  

  2009-12-18 22:36:37

  Re: can't install as

  Hey thaanks for the replies, really do appreciate it.
  
  I have created and uploaded the files that you wanted greg http://learn.invisionuni.com/check1.php however it brings up a HTTP 500 Internal Server Error.
  
  here is a link to the screenshot harris requested.
  http://learn.invisionuni.com/installerror.PNG
  
  And the php info file is still located at;
  http://learn.invisionuni.com/phpinfo.php
  
  Thanks heaps,
  
  Ben

• benpilarski
  

  2009-12-18 22:39:16

  Re: can't install as

  Sorry I forgot to mention i removed 1.6.3 completly and uploaded 1.6.4 and it sill displays the same message.