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There was an error sending the email message



  • 2009-11-09 11:57:49

    There was an error sending the email message

    If you are asking for help, provide lots of detail so problems can be reproduced.

    Things to describe:
    Operating system ATutor is installed on - atutor is installed in hosting (o.s. ubuntu)
    ATutor version -1.6.3
    Patch #s applied -
    PHP version - 5
    MySQL version - 5.0.51a-3ubuntu5.4-log

    When I send a message or I post a message in any forum I always obtain the following messages:

    The following errors occurred:

    * There was an error sending the email message.

    In this case the message arrives, but when an user forgets the password and click on "forgot your password?" (login panel), he gets the same message and the message DOESN'T ARRIVE!
    Thank you for help
    Anna


  • 2009-11-09 13:57:32

    Re: There was an error sending the email message.

    see:
    http://www.atutor.ca/atutor/docs/faq.php#1

    Also make sure spam filters are not catching messages.


  • 2009-11-11 11:52:04

    Re: There was an error sending the email message.

    I read everything, I read wiki but I need some more help!

    I obtained this answer by adminstrator of the server: <<it is everithing ok, I think that is a problem of Atutor php script>>

    I'll give you the php configuration (obtained by running phpinfo on the server):
    <b>System</b> Linux srv1.beedoo.org 2.6.24-25-xen #1 SMP Tue Oct 20 10:29:44 UTC 2009 i686
    Build Date Aug 21 2009 19:44:40
    Server API CGI/FastCGI
    Virtual Directory Support disabled
    Configuration File (php.ini) Path /etc/php5/cgi
    Loaded Configuration File /etc/php5/cgi/php.ini
    Scan this dir for additional .ini files /etc/php5/cgi/conf.d
    additional .ini files parsed /etc/php5/cgi/conf.d/curl.ini, /etc/php5/cgi/conf.d/gd.ini, /etc/php5/cgi/conf.d/imagick.ini, /etc/php5/cgi/conf.d/mysql.ini, /etc/php5/cgi/conf.d/mysqli.ini, /etc/php5/cgi/conf.d/pdo.ini, /etc/php5/cgi/conf.d/pdo_mysql.ini, /etc/php5/cgi/conf.d/xmlrpc.ini, /etc/php5/cgi/conf.d/xsl.ini
    PHP API 20041225
    PHP Extension 20060613
    Zend Extension 220060519
    Debug Build no
    Thread Safety disabled
    Zend Memory Manager enabled
    IPv6 Support enabled
    Registered PHP Streams zip, php, file, data, http, ftp, compress.bzip2, compress.zlib, https, ftps
    Registered Stream Socket Transports tcp, udp, unix, udg, ssl, sslv3, sslv2, tls
    <b>Registered Stream Filters</b> string.rot13, string.toupper, string.tolower, string.strip_tags, convert.*, consumed, convert.iconv.*, bzip2.*, zlib.*
    ......
    <b>sendmail_from</b> no value
    <b>sendmail_path</b> /usr/sbin/sendmail-wrapper-php
    <b>SMTP<b> localhost
    <b>smtp_port<b> 25

    THANK YOU

    Anna

    N.B. mail also doesn't work on my pc, I installed atuor on my pc, apachi is running and php.ini is configured with:

    SMTP = localhost
    smtp_port = 25

    and no smtp path because I don't know what I must do


  • 2009-11-11 12:08:14

    Re: There was an error sending the email message.

    If you are asking for help, provide lots of detail so problems can be reproduced.

    Things to describe:
    Operating system ATutor is installed on -
    ATutor version -
    Patch #s applied -
    ATutor theme name -
    PHP version -
    MySQL version -
    Webserver & version -
    Copies of error messages -
    Changes to default settings -
    Web browser being used -
    ...and anything else relevant -


  • 2009-11-11 12:12:44

    Re: There was an error sending the email message.

    Eureka!
    I changed on my computer php.ini with:

    SMTP=smtp.libero.it (my provider server smtp)

    and not localhost, so message arrived!

    I wrote a mail to administrator of the hosting server, I hope that also in unix server there is something similar!
    By
    Anna