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Cant login as super admin



  • 2008-09-04 09:14:14

    Cant login as super admin

    If you are asking for help, provide lots of detail so problems can be reproduced.

    Things to describe:
    Operating system ATutor is installed on -Linux infong 2.4 #1
    ATutor version - 1.6.1
    Patch #s applied -
    ATutor theme name - default?
    PHP version -PHP Version 4.4.9
    MySQL version - 5.0
    Webserver & version - see above
    Copies of error messages -Invalid login/password combination.
    Changes to default settings - none
    Web browser being used - Firefox
    ...and anything else relevant -

    Have successfully installed Atutor on 1and1 web hosting account.

    Cannot login as super administrator:

    http://s196464620.onlinehome.us

    Can login as regular user

    PHP info at:
    http://s196464620.onlinehome.us/check_info.php


  • 2008-09-04 09:42:31

    Re: Can't login as super admin

    Is the instructor name the same as admin's name?


  • 2008-09-04 09:42:37

    Re: Can't login as super admin

    Try replacing the theme's login template file with a fresh copy from the repository

    http://atutorsvn.atrc.utoronto.ca/repos/atutor/trunk/docs/themes/default/login.tmpl.php


  • 2008-09-04 13:56:34

    Re: Can't login as super admin

    No the usernames are not the same.

    I will install the different template...


  • 2008-09-04 14:07:35

    Re: Can't login as super admin

    Ok do you mean the username or the actual first name and last name?


  • 2008-09-04 14:10:05

    Re: Can't login as super admin

    Table: AT_members only has one record...


  • 2008-09-04 14:40:30

    Re: Can't login as super admin

    Admin username should be in at_admins


  • 2008-09-04 14:50:16

    Re: Can't login as super admin

    at_admins has one record also "admin"


  • 2008-09-04 14:53:58

    Re: Can't login as super admin

    AT_admins VALUES ('admin', '(encrypted password)', 'johanna', '(email@domain.ca)', 'en', 1, '2008-09-04 14:11:26');

    I'm confused, what's going wrong here?


  • 2008-09-04 14:54:02

    Re: Can't login as super admin

    Is the at_admins password field of varchar (40)?


  • 2008-09-04 14:56:51

    Re: Can't login as super admin

    Try also doing a

    SELECT SHA1(' [your password] ')

    and see if the result matches that one being stored?


  • 2008-09-04 15:11:15

    Re: Can't login as super admin

    No the number isn't the same.

    I'm a bit confused here.

    Maybe if I start from scratch -- drop all the tables and repopulate the database from scratch?


  • 2008-09-04 15:15:34

    Re: Can't login as super admin

    either that, or you can replace the current password with the sha1(' [your password'] ')

    [reply][b]In reply to:[/b]
    Maybe if I start from scratch -- drop all the tables and repopulate the database from scratch?
    [op]forums/view.php?fid=7;pid=15023;page=1#15044[/op][/reply]


  • 2008-09-04 16:11:33

    Re: Can't login as super admin

    Ok reinstalled everything - now I can log in as super admin but don't know why.

    Sigh, I love technology....;)


  • 2008-09-04 16:13:48

    Re: Can't login as super admin

    :D Probably typed the password to something else.
    ie. your email address


  • 2008-09-04 16:16:59

    Good at installing - not typing

    I must have mistyped the password somewhere...


  • 2017-12-01 04:42:22

    Re: Can't login as super admin

    Hi, I have successfully installed ATUTOR, but can't get to login, both admin and personal account. I have tried replacing the default's theme login.tmpl.php to no success. Is there anyone successful to help me get things working?



    If you are asking for help, provide lots of detail so problems can be reproduced.

    Things to describe:
    Operating system is installed on - Linux
    version - 3.12.74
    Patch #s applied -
    theme name - Default
    PHP version - 5.5.37
    MySQL version - 5.5.51
    Webserver & version - Apache 2.2.34
    Copies of error messages - Invalid login/password combination.
    Changes to default settings -
    Web browser being used - Google Chrome
    ...and anything else relevant -


  • 2017-12-01 07:15:58

    Re: Can't login as super admin

    Hard to say why your login details are not working, if you're sure you are not mistyping.

    If mail is working, you could click on Forgot your Password.

    Or, you can manually change the password in the database, using something like phpMyAdmin, being sure the data type is set to SHA1


  • 2017-12-01 08:56:39

    Re: Can't login as super admin

    I have tried the forgot password option, doesn't solve anything. Password reset from phpmyadmin solves nothing aaswell. This has been on several occasions.

    [reply][b]In reply to:[/b]
    Hard to say why your login details are not working, if you're sure you are not mistyping.

    If mail is working, you could click on Forgot your Password.

    Or, you can manually change the password in...
    [op]forums/view.php?fid=7&pid=15023&page=2#26418[/op][/reply]


  • 2017-12-01 09:08:07

    Re: Can't login as super admin

    I'm not able to reproduce the problem myself.

    Could it be browser related? Try a different browser.

    Looking at the passwords in the database, are they stored as a 40 character hash?

    If Javascript enabled?

    I assume you are using ATutor 2.2.2


  • 2017-12-01 09:31:09

    Re: Can't login as super admin

    Javascript isn't enabled. Do you mind taking a look at my host environment? I've done loads of tweeks to make ATUTOR run to no success.


  • 2017-12-01 09:52:55

    Re: Can't login as super admin

    Javascript enabled is a browser setting, not a host setting.


  • 2017-12-04 07:54:16

    Re: Can't login as super admin

    Hi Greg, Quite aware it is a browser setting, and both my Mozilla and Google Chrome have it disabled. Am I out of options? Please not that after failing to install on my shared host account, I installed on a different account using Softaculous, which went well (including logging in). Am now migrating from that account to my shared host, migration is successful, but can't login.


  • 2017-12-04 08:49:53

    Re: Can't login as super admin

    JavaScript needs to be enable in your browsers to login.