ATutor

Super Admin not working

• ChooseChris
  

  2008-08-04 22:12:01

  Super Admin not working

  I just installed ATutor and I'm already frustrated that I cannot access the super-admin account. I've been able to create a new account, which I can use to log in, but I cannot access the super-admin account to manage courses or users. ATutor won't recognize the username or email address I setup, despite the fact that I looked at the database and verified that the username and email are correct. How do I access the super-admin account, clear the existing super-admin account, or create a new super-admin account?
  
  My details:
  operating system - Linux
  version of ATutor - 1.6.1
  versions of php - 4
  version of mysql - 4.1
  webserver & version - Apache

• ChooseChris
  

  2008-08-04 22:37:27

  Re: Super Admin not working

  I seem to have figured out this problem, but I've discovered a new problem in the process. As for the password problem, there appears to have been an error during the creation of the account. I created a username and password, but ATutor doesn't seem to have saved the password. I was able to access the super-admin account when I typed the username without a password.
  
  My new problem involves a MySQL error that prevents me from creating a new administrator account. The error reads:
  
  "You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'privileges, last_login) VALUES ('administrator',' at line 7".
  
  I'm not sure how to solve this new problem. Any suggestions would be welcome.

• harris
  

  2008-08-06 09:46:41

  Re: Super Admin not working

  Hi,
  
  Where is this error generated? Also, take a look at our http://www.atutor.ca/atutor/docs/requirements.php, and check if your system has meet our minimum system requirement.