ATutor

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Atutor Blank Installation Page



  • 2008-04-11 00:15:23

    Atutor Blank Installation Page

    If you are asking for help, provide lots of detail so problems can be reproduced.

    Things to describe:
    operating system -windows server 2003
    version of ATutor -1.6
    versions of php -4.5
    version of mysq l -4.1.19
    webserver & version -2.28
    copies of error messages -
    changes to default settings -
    web browser being used -IE 6
    and anything else relevant -

    After installing Apache, MySQL, and PHP, I tested Apache and got the "it works" page. I then extracted Atutor into the Apache htdocs folder. When I try to install Atutor, I get a blank page after the database setup. The database setup is as follows: Database name - localhost; database port - 3306; database username - root; database password - left it blank; database name - atutor; table - AT_.

    What am I doing wrong so that I cannot advance to the next setup page?

    Please help!!!!!!

    ob evans


  • 2008-04-11 10:59:15

    Re: Atutor Blank Installation Page

    Does the database get created, despite producing a blank screen? If not, You may need to first create a password for the root user.

    What package are you using to setup Apache/PHP/MySQL?


  • 2008-04-11 12:41:34

    Re: Atutor Blank Installation Page

    If you are asking for help, provide lots of detail so problems can be reproduced.

    Things to describe:
    operating system -
    version of ATutor -
    versions of php -
    version of mysq l -
    webserver & version -
    copies of error messages -
    changes to default settings -
    web browser being used -
    and anything else relevant -


    I created a password during installation. When I use the mysql command-line, it asks for a password and when I enter this password, I get the mysql>/ command prompt. I even created the "atutor" database which showed up in the database list after using the SHOW DATABASES syntax.

    I used the windows .msi to install and configure Apache/PHP/MySQL.

    I tried using XAMP and got a lot of error messages so I decided to install the application as mentioned earlier.

    Thanks for any assistance.

    ob


  • 2008-04-11 13:30:50

    Re: Atutor Blank Installation Page

    I'm not familiar with .msi.

    I can not determine from your description if the MySQL user has a password. Initially you say no, but in your second message you said you created one during installation.

    Please try to be specific. It difficult to help if we have to guess, or if we get incorrect information.


  • 2008-04-11 13:42:30

    Re: Atutor Blank Installation Page

    If you are asking for help, provide lots of detail so problems can be reproduced.

    Things to describe:
    operating system -
    version of ATutor -
    versions of php -
    version of mysq l -
    webserver & version -
    copies of error messages -
    changes to default settings -
    web browser being used -
    and anything else relevant -

    Greg,

    Thanks.

    During Atutor installation, even if I entered the password I created during mysql installation or leave it blank, I cannot proceed to the next installation page.

    Please note also that I created the phpinfo.info test script. When it displayed the php info, I did not see mysql. Does this has any bearing on the blank installation pages?

    Thanks,

    ob


  • 2008-04-11 13:49:37

    Re: Atutor Blank Installation Page

    No mysql section in phpinfo is very likely the problem. PHP needs to be reinstalled with MySQL support.


  • 2008-04-11 21:25:48

    Re: Atutor Blank Installation Page

    If you are asking for help, provide lots of detail so problems can be reproduced.

    Things to describe:
    operating system -
    version of ATutor -
    versions of php -
    version of mysq l -
    webserver & version -
    copies of error messages -
    changes to default settings -
    web browser being used -
    and anything else relevant -


    Hi Greg,

    Yes - I got it!

    Your confirmation that no mysql in phpinfo may be the problem awakened me. I had to probe while it was missing. Since I love to challenge myself, I decided not to ask for further help but to think logically and see where the problem lies.

    I finally got it working. I hope to use this experience to help other who may encounter similar problem in the future.

    However, I want to thank you for being ther for all of opensourcers.

    Thank you again.
    ob