ATutor

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Problems Installation


  • 2008-02-10 17:49:08

    Problems Installation

    help please. Idont speak english.

    Tengo problemas con la instalacion de ATutor

    Problems in "Super Administrator Account"

    Sale esto: "Error
    Administrator password cannot be empty."

    Pongo mi contrasea de administrador y me sigue saliendo. Creo que hay un error en la linea 27 del arhivo install.php.

    ALGUIEN ME AYUDA

    HELP PLEASE.

    GRACIAS

  • 2008-02-11 08:57:37

    Re: Problems Installation

    I do not understand what the problem is.

  • 2008-02-11 21:23:11

    Re: Problems Installation

    Hello , I have a problem with the installation , when depositing my data: My administrator's name of users and password , I come up against this error

    "Error
    Administrator password cannot be empty."


    As if you never put the password, I put her time after time and you tell me that he cannot be left empty

    Can somebody help me

    Please and thank you very much

    Marcela

  • 2008-02-23 02:37:17

    Re: Problems Installation

    I have the same problem. At ATutor installation step #3 (super administrator account setup), any/all passwords are rejected with the message "Administrator password cannot be empty".

    Sincerely,
    Thomas Reeves

  • 2008-02-23 07:54:40

    Re: Problems Installation

    Replace the default and default15 themes with fresh copies from atutor.ca

    http://www.atutor.ca/atutor/themes/index.php

  • 2008-02-23 14:58:04

    Re: Problems Installation

    OK, here's what I did:

    Under Linux Lighttpd web server, deleted 2 directories "/srv/www/htdocs/atutor/themes/default" and "/srv/www/htdocs/atutor/themes/default15".

    downloaded fresh default.zip and default15.zip files from www.atutor.ca modules page on 02/23/2008.

    unzipped the files to create new default and default15 directories.

    dropped MySQL atutor database.

    started atutor installation again using //localhost/install/install.php.

    Same problem.

  • 2008-02-23 16:38:28

    Re: Problems Installation

    Decribe the system ATutor is running on
    operating system -
    version of ATutor -
    versions of php -
    version of mysq l -
    webserver & version -
    copies of error messages -
    changes to default settings -
    web browser being used -
    and anything else relevant -

  • 2008-02-23 19:22:45

    Re: Problems Installation

    If you are asking for help, provide lots of detail so problems can be reproduced.

    Things to describe:
    operating system - Linux opensuse 10.3
    version of ATutor - 1.6
    versions of php - 5.2.5
    version of mysq l - 5.0.51
    webserver & version - Linux Lighttpd 1.4.18 (FastCGI, ASP.NET, PHP support)
    copies of error messages - see 2 attachments
    changes to default settings - none
    web browser being used - Linux Firefox 2.0
    and anything else relevant - N/A

    On the attachment (error page), password was blank as shown. I had entered a password on the previous screen...

  • 2009-07-17 10:15:16

    Re: Problems Installation

    If you are asking for help, provide lots of detail so problems can be reproduced.

    Things to describe:
    Operating system ATutor is installed on -Windows Server 2003
    ATutor version -1.6.2
    Patch #s applied -
    ATutor theme name -
    PHP version -PHP: 5.2.8
    MySQL version -5.1.30
    Webserver & version -XAMPP for Windows Version 1.7.0(Apache 2.2.11,MySQL 5.2.8,PHP 5.2.8)
    Copies of error messages -Administrator password cannot be empty.Personal Account Password cannot be empty.
    Changes to default settings -
    Web browser being used -IE
    ...and anything else relevant -I tried whatever you told in themes default&default15

  • 2009-07-31 12:24:46

    Re: Problems Installation

    I get the same problem. The error seems to be caused by the execution of the
    encrypt_password() function in the javascript code of the sha-1factory.js file.

    if one looks at the code of the function the lines

    document.form.admin_password.value = "";
    document.form.account_password.value = "";

    empty the value in the input fields of type password. Obviously upon submission the fields will no longer hold a value and the application no longer receives the data. I haven't looked at the processes that validate form data on the php script of the installation procedures, but it's only logical that the form will send empty values to the server and whichever validation procedure is used is expecting those values to hold data.

    The question is, although it might imply certain security risks during installation, whether the javascript code can be commented out, thereby leaving the form values unaffected, or whether the encrypted values have to be set within the form. In the latter case, could you please provide a solution to modify the javascript file.

    IVAN

    My question regarding this is whether it

  • 2009-07-31 12:37:48

    Re: Problems Installation

    You would not be able to login if you disable sha1-factory. There are thousands of systems running without any problems. My guess is something else is causing the problem, like javascript disabled, or maybe an outdated theme if you have a custom theme.

    Try a different browser. Try installing on a different system.

  • 2009-07-31 12:37:59

    Re: Problems Installation

    It's Ivan again. Just to make sure I explained myself clearly, I think the problem is not caused on the server side but on the client side, as my browser throws an error on line 26 of the install.php page, as parsed by the browser. In other words, this seems to be a client side problem, namely on the javascript encrypt_password() function, which in turn runs the hex_sha1 function of the sha-1factory.js file.

    Now, I'm installing the application from a Windows XP SP3 machine with IE8. I also tried using chrome and FF, with the same unfortunate results.

    Any suggestions will be greatly appreciated.

    IVAN

  • 2009-07-31 12:47:27

    Re: Problems Installation

    Download a fresh copy and try again.

    There have been issues with Sourceforge downloads over the past week, with files not downloading fully, or being corrupted.

  • 2009-07-31 12:47:58

    Re: Problems Installation

    Wow, that was amazingly quick! Thanks. I was writing my second message as you probably were sending your reply, so please don't think I didn't understand your post, I just hadn't read it.

    Back to the discussion, I'll try your suggestions above. To make sure I understand properly, you suggest
    a) I try using the default theme.
    b) Modify the js browser settings.
    c) leave the sha1-factory.js untouched

    Cheers for the help.

  • 2009-07-31 12:49:28

    Re: Problems Installation

    Again, you're fast!!! English is my third language, so I am a slow writer, I take my time trying to be clear.

  • 2009-07-31 12:50:31

    Re: Problems Installation

    I'll try downloading again, see what happens. I'll be back if I find problems.
    Thx

  • 2009-07-31 14:41:07

    Re: Problems Installation

    Thanks for the advice, it worked wonders!!! Simply download the package, use FF and not Chrome or IE. That's all.

    IVAN

  • 2009-07-31 14:43:59

    Re: Problems Installation

    I can't find my last reply here, so I'll do it again.

    Greg's advice worked wonders. Thanks Greg. All that was needed was to download again the package. I didn't try IE or Chrome. FF was my first choice and it worked smoothly.

    IVAN

  • 2009-07-31 15:39:19

    Re: Problems Installation

    post installation

    #1 Do I have to delete any directories, such as the install?
    #2 Do I have to modify permissions on the content and config.inc.php files?

    Thx.
    IVAN

  • 2009-07-31 16:53:01

    Re: Problems Installation

    1. you can delete the install directory

    2. yes, as instructed by the installer when you get to the content directory step.

    see the instructions:
    http://www.atutor.ca/atutor/docs/installation.php