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Sorry Session cookies must be enabled in your browser to login again



  • 2008-01-21 22:59:51

    Sorry Session cookies must be enabled in your browser to login again

    operating system - Debian
    version of ATutor - 1.5.5 and 1.6 RC1
    versions of php - 4.4.7
    version of mysq l - 5.0.45
    webserver & version - Apache
    copies of error messages - Session cookies must be enabled in your browser to login.
    changes to default settings - none
    web browser being used - Firefox 2.*, IE 7

    I am new to ATutor. I have read about the "Session cookies must be enabled in your browser to login." error, but I am not sure that I understand what to do about if I am using a *hosted* account. I have a few other CMS's installed in the same hosting account too, so I don't want to do anything that will cause the other software (CMS Made Simple, Wordpress, e107) to stop working.

    Looking forward to your reply.


  • 2008-01-22 03:32:48

    Re: Sorry . . . Session cookies must be enabled in your browser to login . . . a

    hia,

    this should be no problem, hosted solution or not. all apps like Atutor, Wordpress etc. send cookies today, and they have unique names so they should not conflict. the Atutor cookie is for instance named "AtutorID".


  • 2008-01-22 07:49:13

    Re: Sorry . . . Session cookies must be enabled in your browser to login . . . a

    That's great . . . now I just need some practical advice on how to get rid of that error . . . I can't sign in at all.

    I read in http://www.atutor.ca/view/3/6430/1.html:

    There is a setting in the file as this

    session.cookie_domain = yourdomain.com

    This setting has to point to the setting where you installed ATutor.

    Is there some kind of shortcut to do this when I am using a hosted account? Or do I need to contact my host's tech support for a solution?

    Waiting for an answer, eh . . .


  • 2008-01-22 08:30:51

    Re: Sorry . . . Session cookies must be enabled in your browser to login . . . a

    Have you asked your service provider if they help. As Vegard says, this should not be a problem, unless you are trying to login to ATutor from a remote login form, or your browser is set not to accept cookies.


  • 2008-01-22 08:36:44

    Re: Sorry . . . Session cookies must be enabled in your browser to login . . . a

    very strange, I have not experienced that before. do you have Wordpress allready installed on that server? if so, check if WP can set a cookie with no problems.

    in Firefox, go to the WP install and poke around a bit. Go to edit -> preferences -> privacy -> show cookies in Firefox and see if there is an entry for that domain.

    if WP sets a cookie there should be no problem with the server. if not, you might have to try the php.ini trick. and in that case I believe you will have to contact system admins.

    or do you have Atutor installed at you at localhost? if so, does cookies work with other apps?


  • 2008-01-22 09:02:04

    Re: Sorry . . . Session cookies must be enabled in your browser to login . . . a

    I will contact tech support. Even the ATutorID cookie is stored (with all of the others from my other software).

    I was just wondering though: in Wordpress you have to tell the software the site url, otherwise the software doesn't work. Anything like that in ATutor that I missed? Just wondering . . . I know just enough to be dangerous . . . :-)


  • 2008-01-22 10:25:54

    Re: Sorry . . . Session cookies must be enabled in your browser to login . . . a

    ATutor will figure out what the site url is itself. You don't need to define it manually.