ATutor

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I cant install it agian


  • 2007-09-27 06:58:40

    I cant install it agian

    Hi,
    I installed and tested ATutor 1 month ago to test it, now I delete it and its database to install it again (to use and not to test) but I cant! It says the safe_mode is on. I called my host admin and he said that its off. I dont know what have I do. Please look at http://bistoonsampad.ir/info.php it might help you.
    Please answer me fast,
    Thank you.

  • 2007-09-27 09:09:48

    Re: I can't install it agian!

    Please take a look at
    http://www.atutor.ca/view/7/1141/1.html

  • 2007-09-27 10:42:24

    Re: I can't install it agian!

    It was not helpful! Please tell me what I should do. As I said my admin says safe_mode is off. Please tell me how can I know is it on or off. And look at [red][b][i][u]http://bistoonsampad.ir/info.php[/u][/i][/b][/red] please. It might tell you is it on or not.

  • 2007-09-27 11:28:51

    Re: I can't install it agian!

    Your phpinfo says:
    safe_mode Off(local value) On(master value)

    Master value is still on in your case; it can be turned off in your php.ini file.

  • 2007-09-27 16:31:36

    Re: I can't install it agian!

    Im not the server owner, so they should change it. But what have I say them? How can you say its on? On info.php it says its off. Please help me.

  • 2007-09-28 09:07:37

    Re: I can't install it agian!

    Well, it is on your phpinfo. Search for "safe_mode" under PHP Core, and that entire row tells you everything you have to know about your safe_mode statuses.

    Your server provider should know.

    [reply][b]In reply to:[/b]
    Im not the server owner, so they should change it. But what have I say them? How can you say its on? On info.php it says its off. Please help me.
    [op]forums/view.php?fid=7;pid=11767;page=1#11778[/op][/reply]

  • 2007-09-29 01:52:04

    Re: I can't install it agian!

    This is info.php: (http://bistoonsampad.ir/info.php)
    ___________________________________________
    safe_mode Off
    safe_mode_exec_dir no value
    safe_mode_gid Off
    safe_mode_include_dir no value
    sql.safe_mode Off
    ___________________________________________
    safe_mode_allowed_env_vars PHP_ PHP_
    safe_mode_protected_env_vars LD_LIBRARY_PATH LD_LIBRARY_PATH
    ____________________________________________
    So what should I say to my host admin? They say safe_mode is off and this file shows it's really off. But atutor says its on! (http://elearning.bistoonsampad.ir/install/index.php) please tell me what can I do?

  • 2007-09-29 16:08:52

    Re: I can't install it agian!

    In your phpinfo page, please look carefully under the PHP Core.

    Scroll your page to the right and you will find:
    safe_mode: Off On

    I have already mentioned that the first one is "Local value" and the second one is "Master value"

  • 2007-09-29 16:14:02

    Re: I can't install it agian!

    Than you, but please me the difference between local value and master value.
    +++
    Can they turn it (master value) off just for me or they have to do that for whole users?

  • 2007-10-01 08:57:57

    Re: I can't install it agian!

    I am not quite sure of how your service provider has set up their environment, you should consult your service provider.

  • 2007-10-01 16:25:22

    Re: I can't install it agian!

    I think they are using cpanel and apache. Can they turn it off for me by them?

  • 2007-10-01 16:35:46

    Re: I can't install it agian!

    Again, I am sorry but I am not your service provider. I have no information on their policies or server information. It is best to consult them for your server settings.